We have made a small change to the reporting for shares on Facebook Pages;
To report on a post's potential reach, we tracked the page's "fan" count, which is determined by anyone who has liked the page.
We have changed this to track the "follower" count instead. This is a more comprehensive metric that includes anyone who will see updates from a Facebook page. You might see an increase in your potential reach because of this.
We added a new member property called "lifetime points." Lifetime points are the total number of points a member has earned since signing up.
The main difference is that this number doesn't decrease when members use their points to claim rewards. The icon for lifetime points is a golden star.
Related changes:
- On custom leaderboards, admins can choose whether the leaderboard should be sorted on regular points or lifetime points
- Lifetime points will sort the default leaderboard (for non-enterprise customers)
We've introduced a new feature for members to track their activity within the community.
Now, members can easily compare their performance with other community members with key statistics.
In addition, a personalized activity feed highlights their most recent contributions.
To keep members engaged, a weekly workflow message can automatically remind them to review their stats. To enable this workflow, go to your organization settings > workflows.
Managers can now toggle in the campaign builder's sidebar whether push notifications should be sent when a campaign goes live.
The organization settings also have a toggle to set the default value of this toggle for newly created campaigns.
Note: once a campaign has been live, it's not possible to change the toggle anymore.
We've added a new report in the Overview section of our reporting that shows the potential reach your members' shares generate over time.
On "multiple links, clicks, or files" campaigns that have more than one file, we will now show a "Download all" button that downloads all the files at once and records an interaction for each if no proof of participation is required.
The quiz campaign allows managers to create quizzes for their members. This feature is available in the Premium and Enterprise plan.
Setting up a quiz challenge is similar to creating a form campaign. There are only a few differences:
We made some changes to the app that will ensure that on iOS, the Facebook app is opened when you try to share content from the Ambassify app to Facebook. This saves users from having to log in on the browser version of Facebook that was being opened previously.
Users with the latest version of our app will now receive push notifications again when granted a mystery reward.
The auto-sharing feature allows community members to enable the automatic sharing of content to their social media profiles.
Each time a campaign is published, a social media post for that campaign will automatically be scheduled on all the profiles for which the member enabled auto-sharing.